Terms & Conditions

Cancellations

All cancellations will incur a 10% admin fee to cover third-party costs incurred at the time of booking. 

If we manage to rebook the canceled dates, then a full refund (less the admin fee) is given regardless of when the cancellation is made. Otherwise:

  • Cancellations at least 30 days prior to check-in time receive a full refund – less the admin fee.
  • Cancellations at least 14 days prior to check-in time receive a 50% refund – less the admin fee.
  • Cancellations within 2 weeks of your check-in time will not receive a refund (unless we manage to rebook the dates)

*Changing your dates can usually be done without penalty depending on the notice given. 

House Rules

  • No parties or events.
  • No smoking inside, smoking outside only – please use the ashtrays provided.
  • Strictly no pets, sorry!
  • Guests are kindly asked do their dishes and leave the bach tidy – we will do the rest.

Important information

The nearest shops and fuel to all our baches are a 30-minute drive away in Westport, or 45 mins south at Greymouth – bring all your supplies with you.

The water supply in all baches is rainwater collected the from the roof and/or water drawn from a local stream – we always just drink water straight from the tap but you may wish to bring bottled water for drinking. Note that at times the water can appear slightly tea coloured from the natural tannins is the water.

Fast WiFi and 4G mobile reception is available Te Tutu Bach, Little Blue, Waihaha Bach and Woodpecker Bay Bach.

At Waituhi WiFi is available, but it can be a little slow at times. There is no mobile phone reception in the house but some reception is available on the front deck and a stronger signal is available on the beach.  

Bach 51 has no WiFi. Some phone reception is available on the front deck (weak signal) or a strong mobile signal is available on the beach directly in front of the bach. All baches have a landline phone for incoming calls, or calls to emergency services.